This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Services.
Information Collection and Use
By visiting one of our websites, registering for one of our events, cooperating with us, subscribing to our services, use our mobile application, phone, email or message contact with us, use On-premises software or Cloud services, or otherwise interacting with us we may collect and process personal data about you. We are strongly committed to protect and keep private any information so collected and to always comply with applicable legislation.
Also, we use Google Analytics to gain insights and improve the functionality of our website.
Google Analytics is a web analytics service. Web analysis is the gathering, collection, and analysis of data about the behavior of visitors to websites.
We want to inform you that in case of using our Services, some data and information can be collected. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
Some of our Services do not use these “cookies” explicitly. However, the applications can use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
The following data can be collected by cookies:
date and time;
type of browser and operating system used (if provided by the browser)
URL of the referring page (if provided by the browser);
completion status of the request;
geographic location; or
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Services;
To provide the Services on our behalf;
To perform Services-related services; or
To assist us in analyzing how our Services are used.
We want to inform users of these Services that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Purposes of processing
We use your personal data for the following purposes:
We acquire, hold, use and process information about you to provide the Services to you, authenticate you when you log in, provide customer support, and operate and maintain the Services.
We use your contact information to reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying Lanaco ads on other companie’s websites and applications
We may use Personal Information to create non identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing products and Services or develop new products and Services.
We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity.
Your interests regarding these collects:
Get access to personalized and precise information when you ask for it
Receive our newsletter when you explicitly give your consent for it
Be provided with requested services or materials
Present you Lanaco’s new products and/or services if you have explicitly given your consent to receive such information
We maintain administrative, technical, and physical safeguards designed to protect the personal data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Legal basis for the processing of personal data
We will process your personal data on the following legal bases:
the performance of a contract with you in compliance with Article 6(1)(b) GDPR, for example where you have a business relationship with us, or where you have registered to attend or exhibit at an event;
our legitimate interest in compliance with Article 6(1)(f), for example, our desire to improve the website; to keep you up to date on our business activities and events;
to comply with a legal obligation to which we are subject in compliance with Article 6(1)(c)
We process data primarily in accordance with the Law on Personal Data Protection (“Official Gazette of BiH” 49/06, 76/11, and 89/11) and all other regulations governing this matter in Bosnia and Herzegovina and the Republic of Srpska.
The consent of the data subject in terms of the Law on Personal Data Protection (“Official Gazette of Bosnia and Herzegovina”, No. 49/2006, 76/2011, and 89/2011 – correction) implies any specific and conscious indication of the data subject desire given by the free will by which the data subject gives his consent for processing his personal data.
For residents of Republic of Serbia we are collecting and processing personal data in accordance with the Law on the Protection of Personal Data (Official Gazette of Republic of Serbia, No. 87/2018)
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take the necessary actions.
This policy is effective as of 2023-05-01.
The person to whom the data relates, who has a place of residence, i.e. residence in the territory of the Republic of Serbia, can contact the Representative, who has been designated by Lanaco in accordance with Article 44 of the Law on the Protection of Personal Data (“Official Gazette of the Reopublic of Serbia ” No. 87 /2018).
Business name of the representative: “Itineris information technology” doo Belgrade
Address: 11000 Belgrade, Sazonova no. 3
The representative is authorized to represent LANACO in connection with LANACO’s obligations stipulated by the Law on Personal Data Protection of the Republic of Serbia.
Da bismo pružili najbolje iskustvo, koristimo tehnologije poput kolačića za čuvanje i/ili pristup informacijama o uređaju. Saglasnost sa ovim tehnologijama će nam omogućiti da obrađujemo podatke kao što su ponašanje pri pregledanju ili jedinstveni ID-ovi na ovoj veb lokaciji. Nepristanak ili povlačenje saglasnosti može negativno uticati na određene karakteristike i funkcije.
Tehničko skladištenje ili pristup je striktno neophodan za legitimnu svrhu omogućavanja korišćenja određene usluge koju izričito zahteva pretplatnik ili korisnik, ili u jedinu svrhu obavljanja prenosa komunikacije preko elektronske komunikacione mreže.
Tehničko skladištenje ili pristup su neophodni za legitimnu svrhu čuvanja preferencija koje ne zahteva pretplatnik ili korisnik.
Tehničko skladište ili pristup koji se koristi isključivo u statističke svrhe.Tehničko skladište ili pristup koji se koristi isključivo u anonimne statističke svrhe. Bez sudskog poziva, dobrovoljne saglasnosti od strane vašeg Internet provajdera ili dodatne evidencije treće strane, informacije sačuvane ili preuzete samo za ovu svrhu obično se ne mogu koristiti za vašu identifikaciju.
Tehničko skladište ili pristup su potrebni za kreiranje korisničkih profila za slanje reklama ili za praćenje korisnika na veb lokaciji ili na nekoliko veb lokacija u slične marketinške svrhe.